The Next Gen Communication Platform
Chatwoot offers a range of features which complete all the communication needs your business requires
Learn about Chatwoot's core features
Website Live Chat
Simple and elegant live chat for your website
Connect any channel and engage your customers from one place
Collaborate and manage conversations using a shared inbox
Easily integrate with chatbot platforms like Rasa or Dialogflow to reduce the workload of your agents
Avoid repetitive tasks by automating your workflows and run your business on auto-pilot
Don't miss out on the new customers, download our mobile apps and talk to your customers easily
Super charge your workflow with integrations
Add a customisable chat form before a user initiates a chat
Build knowledge base for happier agents and customers.
Manage your workflow with ease
Add labels to chats and keep it organized
Create internal teams
Add notes to contacts
Privately discuss customer queries with your teammates
Filter and group your contacts into segments
Let customers know you’re not available to answer their questions
Track and trace account activities with ease
Analyse and monitor your data
Get realtimes insights about your support operations
Get details insights on your conversations
Track your agents’ performance, with auto-updating reports
See which labels get the most conversations, and how long it takes to resolve them.
Get reports on how customers respond to your chat
Get insights into your inboxes
Analyse how each of your teams is performing
Become extremely productive
Connect with other services natively
Manage your WhatsApp business interactions from Chatwoot.
Stay connected with your customers on Facebook.
Stay connected with your customers on Instagram.
Manage your Telegram customer interactions from Chatwoot.
Manage your Line customer interactions from Chatwoot.
Manage your SMS customer interactions from Chatwoot.
Manage your email customer interactions from Chatwoot.
Answer your customer queries from Slack.