Slack Integration
Answer customer conversations without leaving Slack
Use Slack to answer your customer queries coming into Chatwoot. Manage conversations without switching between apps.
Reply to customers without leaving Slack
Keep your team in their comfort zone while managing support.
Seamless Syncing
Manage conversations from Slack
Take control of your conversations by managing them from your preferred Slack channel while seamlessly sending responses from your Chatwoot agent profile.
- Receive new conversation notifications in Slack
- Reply to customers directly from Slack
- Responses sent via your Chatwoot agent profile
- Works with all Chatwoot channels
- Real-time message syncing
Private Notes
Create private notes from Slack
Need to collaborate with your teammates before replying to customers? Prefix your message with "note:" in Slack, and create a private note in Chatwoot that only your team can see.
- Prefix messages with "note:" to create private notes
- Notes visible only to your team in Chatwoot
- Collaborate before replying to customers
- Keep internal discussions separate from customer messages
Quick Setup
Two-click setup
Click "Connect" and "Allow" to enable the Chatwoot app in your Slack account.
- No complex configuration required
- OAuth-based secure connection
- Choose which Slack channel to use
- Start receiving notifications immediately
Start managing Chatwoot from Slack
Connect your Slack workspace and start replying to customers without leaving your favorite app.
Start free trial
Free for 15 days. No credit card needed.