Pricing plans to suit you
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Hacker
| Feature | Included |
|---|---|
| Website Live Chat | Included in Hacker |
| Not included in Hacker | |
| Not included in Hacker | |
| Not included in Hacker | |
| Not included in Hacker | |
| SMS | Not included in Hacker |
| Telegram | Not included in Hacker |
| Line | Not included in Hacker |
| API Channel | Not included in Hacker |
| Feature | Included |
|---|---|
| Help Center | Not included in Hacker |
| Private Notes | Included in Hacker |
| @mentions | Included in Hacker |
| Labels | Included in Hacker |
| Keyboard Shortcuts | Included in Hacker |
| Canned Responses | Included in Hacker |
| Command bar | Included in Hacker |
| Auto-Assignment | Included in Hacker |
| Multi-lingual Support | Included in Hacker |
| Custom Views | Not included in Hacker |
| Custom Filters | Not included in Hacker |
| Business Hours | Not included in Hacker |
| Auto-responder | Not included in Hacker |
| Teams | Not included in Hacker |
| Automation | Not included in Hacker |
| Agent Capacity | Not included in Hacker |
| Feature | Included |
|---|---|
| Contact Segments | Not included in Hacker |
| Contact Notes | Not included in Hacker |
| Campaigns | Not included in Hacker |
| Custom Attributes | Not included in Hacker |
| Pre-Chat Form | Not included in Hacker |
| Feature | Included |
|---|---|
| Slack | Included in Hacker |
| DialogFlow | Included in Hacker |
| Dashboard Apps | Not included in Hacker |
| Feature | Included |
|---|---|
| Live View | Included in Hacker |
| Conversation Reports | Not included in Hacker |
| Agent Reports | Not included in Hacker |
| Inbox Reports | Not included in Hacker |
| Label Reports | Not included in Hacker |
| Team Reports | Not included in Hacker |
| CSAT Reports | Not included in Hacker |
| Downloadable Reports | Not included in Hacker |
| Feature | Included |
|---|---|
| SAML SSO | Not included in Hacker |
| Audit Logs | Not included in Hacker |
| Service Level Agreement | Not included in Hacker |
| Live-chat support | Included in Hacker |
| Priority email support | Not included in Hacker |
| Dedicated account manager | Not included in Hacker |
| No. of conversations per month | 500 |
| Data retention | 30 days |
| Remove Branding | Not included in Hacker |
| Video/Voice Support | Not included in Hacker |
Startups
$19 /agent/month
Buy Startups| Feature | Included |
|---|---|
| Website Live Chat | Included in Startups |
| Included in Startups | |
| Included in Startups | |
| Included in Startups | |
| Included in Startups | |
| SMS | Included in Startups |
| Telegram | Included in Startups |
| Line | Included in Startups |
| API Channel | Included in Startups |
| Feature | Included |
|---|---|
| Help Center | Included in Startups |
| Private Notes | Included in Startups |
| @mentions | Included in Startups |
| Labels | Included in Startups |
| Keyboard Shortcuts | Included in Startups |
| Canned Responses | Included in Startups |
| Command bar | Included in Startups |
| Auto-Assignment | Included in Startups |
| Multi-lingual Support | Included in Startups |
| Custom Views | Included in Startups |
| Custom Filters | Included in Startups |
| Business Hours | Included in Startups |
| Auto-responder | Included in Startups |
| Teams | Not included in Startups |
| Automation | Not included in Startups |
| Agent Capacity | Not included in Startups |
| Feature | Included |
|---|---|
| Contact Segments | Included in Startups |
| Contact Notes | Included in Startups |
| Campaigns | Included in Startups |
| Custom Attributes | Not included in Startups |
| Pre-Chat Form | Not included in Startups |
| Feature | Included |
|---|---|
| Slack | Included in Startups |
| DialogFlow | Included in Startups |
| Dashboard Apps | Included in Startups |
| Feature | Included |
|---|---|
| Live View | Included in Startups |
| Conversation Reports | Included in Startups |
| Agent Reports | Included in Startups |
| Inbox Reports | Included in Startups |
| Label Reports | Included in Startups |
| Team Reports | Included in Startups |
| CSAT Reports | Included in Startups |
| Downloadable Reports | Included in Startups |
| Feature | Included |
|---|---|
| SAML SSO | Not included in Startups |
| Audit Logs | Not included in Startups |
| Service Level Agreement | Not included in Startups |
| Live-chat support | Included in Startups |
| Priority email support | Included in Startups |
| Dedicated account manager | Not included in Startups |
| No. of conversations per month | Unlimited * |
| Data retention | Unlimited * |
| Remove Branding | Not included in Startups |
| Video/Voice Support | Not included in Startups |
Business
$39 /agent/month
Buy Business| Feature | Included |
|---|---|
| Website Live Chat | Included in Business |
| Included in Business | |
| Included in Business | |
| Included in Business | |
| Included in Business | |
| SMS | Included in Business |
| Telegram | Included in Business |
| Line | Included in Business |
| API Channel | Included in Business |
| Feature | Included |
|---|---|
| Help Center | Included in Business |
| Private Notes | Included in Business |
| @mentions | Included in Business |
| Labels | Included in Business |
| Keyboard Shortcuts | Included in Business |
| Canned Responses | Included in Business |
| Command bar | Included in Business |
| Auto-Assignment | Included in Business |
| Multi-lingual Support | Included in Business |
| Custom Views | Included in Business |
| Custom Filters | Included in Business |
| Business Hours | Included in Business |
| Auto-responder | Included in Business |
| Teams | Included in Business |
| Automation | Included in Business |
| Agent Capacity | Not included in Business |
| Feature | Included |
|---|---|
| Contact Segments | Included in Business |
| Contact Notes | Included in Business |
| Campaigns | Included in Business |
| Custom Attributes | Included in Business |
| Pre-Chat Form | Included in Business |
| Feature | Included |
|---|---|
| Slack | Included in Business |
| DialogFlow | Included in Business |
| Dashboard Apps | Included in Business |
| Feature | Included |
|---|---|
| Live View | Included in Business |
| Conversation Reports | Included in Business |
| Agent Reports | Included in Business |
| Inbox Reports | Included in Business |
| Label Reports | Included in Business |
| Team Reports | Included in Business |
| CSAT Reports | Included in Business |
| Downloadable Reports | Included in Business |
| Feature | Included |
|---|---|
| SAML SSO | Not included in Business |
| Audit Logs | Not included in Business |
| Service Level Agreement | Included in Business |
| Live-chat support | Included in Business |
| Priority email support | Included in Business |
| Dedicated account manager | Not included in Business |
| No. of conversations per month | Unlimited * |
| Data retention | Unlimited * |
| Remove Branding | Not included in Business |
| Video/Voice Support | Not included in Business |
Enterprise
$99 /agent/month
Buy Enterprise| Feature | Included |
|---|---|
| Website Live Chat | Included in Enterprise |
| Included in Enterprise | |
| Included in Enterprise | |
| Included in Enterprise | |
| Included in Enterprise | |
| SMS | Included in Enterprise |
| Telegram | Included in Enterprise |
| Line | Included in Enterprise |
| API Channel | Included in Enterprise |
| Feature | Included |
|---|---|
| Help Center | Included in Enterprise |
| Private Notes | Included in Enterprise |
| @mentions | Included in Enterprise |
| Labels | Included in Enterprise |
| Keyboard Shortcuts | Included in Enterprise |
| Canned Responses | Included in Enterprise |
| Command bar | Included in Enterprise |
| Auto-Assignment | Included in Enterprise |
| Multi-lingual Support | Included in Enterprise |
| Custom Views | Included in Enterprise |
| Custom Filters | Included in Enterprise |
| Business Hours | Included in Enterprise |
| Auto-responder | Included in Enterprise |
| Teams | Included in Enterprise |
| Automation | Included in Enterprise |
| Agent Capacity | Included in Enterprise |
| Feature | Included |
|---|---|
| Contact Segments | Included in Enterprise |
| Contact Notes | Included in Enterprise |
| Campaigns | Included in Enterprise |
| Custom Attributes | Included in Enterprise |
| Pre-Chat Form | Included in Enterprise |
| Feature | Included |
|---|---|
| Slack | Included in Enterprise |
| DialogFlow | Included in Enterprise |
| Dashboard Apps | Included in Enterprise |
| Feature | Included |
|---|---|
| Live View | Included in Enterprise |
| Conversation Reports | Included in Enterprise |
| Agent Reports | Included in Enterprise |
| Inbox Reports | Included in Enterprise |
| Label Reports | Included in Enterprise |
| Team Reports | Included in Enterprise |
| CSAT Reports | Included in Enterprise |
| Downloadable Reports | Included in Enterprise |
| Feature | Included |
|---|---|
| SAML SSO | Included in Enterprise |
| Audit Logs | Included in Enterprise |
| Service Level Agreement | Included in Enterprise |
| Live-chat support | Included in Enterprise |
| Priority email support | Included in Enterprise |
| Dedicated account manager | Available for subscriptions with 20+ agents |
| No. of conversations per month | Unlimited * |
| Data retention | Unlimited * |
| Remove Branding | Included in Enterprise |
| Video/Voice Support | Available for subscriptions with 20+ agents |
| Feature byPlans | Hacker | Startups | Business | Enterprise |
|---|---|---|---|---|
| Pricing | $19 /agent/month Buy Startups | $39 /agent/month Buy Business | $99 /agent/month Buy Enterprise | |
| Channels | ||||
| Website Live Chat | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
| Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
| Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
| Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
| SMS | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Telegram | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Line | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| API Channel | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Collaboration & Productivity | ||||
| Help Center | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Private Notes | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| @mentions | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Labels | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Keyboard Shortcuts | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Canned Responses | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Command bar | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Auto-Assignment | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Multi-lingual Support | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Custom Views | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Custom Filters | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Business Hours | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Auto-responder | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Teams | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
| Automation | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
| Agent Capacity | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
| Manage customer information | ||||
| Contact Segments | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Contact Notes | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Campaigns | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Custom Attributes | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
| Pre-Chat Form | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
| Integrations | ||||
| Slack | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| DialogFlow | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Dashboard Apps | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Reports | ||||
| Live View | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Conversation Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Agent Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Inbox Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Label Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Team Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| CSAT Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Downloadable Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Others | ||||
| SAML SSO | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
| Audit Logs | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
| Service Level Agreement | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
| Live-chat support | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Priority email support | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
| Dedicated account manager | Not included in Hacker | Not included in Startups | Not included in Business | Available for subscriptions with 20+ agents |
| No. of conversations per month | 500 | Unlimited * | Unlimited * | Unlimited * |
| Data retention | 30 days | Unlimited * | Unlimited * | Unlimited * |
| Remove Branding | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
| Video/Voice Support | Not included in Hacker | Not included in Startups | Not included in Business | Available for subscriptions with 20+ agents |
| Choose your plan | Create a free account | Buy Startups | Buy Business | Buy Enterprise |
* Unlimited usage is subject to the fair use policy.