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Hacker
Feature | Included |
---|---|
Website Live Chat | Included in Hacker |
Not included in Hacker | |
Not included in Hacker | |
Not included in Hacker | |
Not included in Hacker | |
SMS | Not included in Hacker |
Telegram | Not included in Hacker |
Line | Not included in Hacker |
API Channel | Not included in Hacker |
Feature | Included |
---|---|
Help Center | Not included in Hacker |
Private Notes | Included in Hacker |
@mentions | Included in Hacker |
Labels | Included in Hacker |
Keyboard Shortcuts | Included in Hacker |
Canned Responses | Included in Hacker |
Command bar | Included in Hacker |
Auto-Assignment | Included in Hacker |
Multi-lingual Support | Included in Hacker |
Custom Views | Not included in Hacker |
Custom Filters | Not included in Hacker |
Business Hours | Not included in Hacker |
Auto-responder | Not included in Hacker |
Teams | Not included in Hacker |
Automation | Not included in Hacker |
Agent Capacity | Not included in Hacker |
Feature | Included |
---|---|
Contact Segments | Not included in Hacker |
Contact Notes | Not included in Hacker |
Campaigns | Not included in Hacker |
Custom Attributes | Not included in Hacker |
Pre-Chat Form | Not included in Hacker |
Feature | Included |
---|---|
Slack | Included in Hacker |
DialogFlow | Included in Hacker |
Dashboard Apps | Not included in Hacker |
Feature | Included |
---|---|
Live View | Included in Hacker |
Conversation Reports | Not included in Hacker |
Agent Reports | Not included in Hacker |
Inbox Reports | Not included in Hacker |
Label Reports | Not included in Hacker |
Team Reports | Not included in Hacker |
CSAT Reports | Not included in Hacker |
Downloadable Reports | Not included in Hacker |
Feature | Included |
---|---|
SAML SSO | Not included in Hacker |
Audit Logs | Not included in Hacker |
Service Level Agreement | Not included in Hacker |
Live-chat support | Included in Hacker |
Priority email support | Not included in Hacker |
Dedicated account manager | Not included in Hacker |
No. of conversations per month | 500 |
Data retention | 30 days |
Remove Branding | Not included in Hacker |
Phone Support | Not included in Hacker |
Startups
$19 /agent/month
Buy StartupsFeature | Included |
---|---|
Website Live Chat | Included in Startups |
Included in Startups | |
Included in Startups | |
Included in Startups | |
Included in Startups | |
SMS | Included in Startups |
Telegram | Included in Startups |
Line | Included in Startups |
API Channel | Included in Startups |
Feature | Included |
---|---|
Help Center | Included in Startups |
Private Notes | Included in Startups |
@mentions | Included in Startups |
Labels | Included in Startups |
Keyboard Shortcuts | Included in Startups |
Canned Responses | Included in Startups |
Command bar | Included in Startups |
Auto-Assignment | Included in Startups |
Multi-lingual Support | Included in Startups |
Custom Views | Included in Startups |
Custom Filters | Included in Startups |
Business Hours | Included in Startups |
Auto-responder | Included in Startups |
Teams | Not included in Startups |
Automation | Not included in Startups |
Agent Capacity | Not included in Startups |
Feature | Included |
---|---|
Contact Segments | Included in Startups |
Contact Notes | Included in Startups |
Campaigns | Included in Startups |
Custom Attributes | Not included in Startups |
Pre-Chat Form | Not included in Startups |
Feature | Included |
---|---|
Slack | Included in Startups |
DialogFlow | Included in Startups |
Dashboard Apps | Included in Startups |
Feature | Included |
---|---|
Live View | Included in Startups |
Conversation Reports | Included in Startups |
Agent Reports | Included in Startups |
Inbox Reports | Included in Startups |
Label Reports | Included in Startups |
Team Reports | Included in Startups |
CSAT Reports | Included in Startups |
Downloadable Reports | Included in Startups |
Feature | Included |
---|---|
SAML SSO | Not included in Startups |
Audit Logs | Not included in Startups |
Service Level Agreement | Not included in Startups |
Live-chat support | Included in Startups |
Priority email support | Included in Startups |
Dedicated account manager | Not included in Startups |
No. of conversations per month | Unlimited |
Data retention | Unlimited |
Remove Branding | Not included in Startups |
Phone Support | Not included in Startups |
Business
$39 /agent/month
Buy BusinessFeature | Included |
---|---|
Website Live Chat | Included in Business |
Included in Business | |
Included in Business | |
Included in Business | |
Included in Business | |
SMS | Included in Business |
Telegram | Included in Business |
Line | Included in Business |
API Channel | Included in Business |
Feature | Included |
---|---|
Help Center | Included in Business |
Private Notes | Included in Business |
@mentions | Included in Business |
Labels | Included in Business |
Keyboard Shortcuts | Included in Business |
Canned Responses | Included in Business |
Command bar | Included in Business |
Auto-Assignment | Included in Business |
Multi-lingual Support | Included in Business |
Custom Views | Included in Business |
Custom Filters | Included in Business |
Business Hours | Included in Business |
Auto-responder | Included in Business |
Teams | Included in Business |
Automation | Included in Business |
Agent Capacity | Not included in Business |
Feature | Included |
---|---|
Contact Segments | Included in Business |
Contact Notes | Included in Business |
Campaigns | Included in Business |
Custom Attributes | Included in Business |
Pre-Chat Form | Included in Business |
Feature | Included |
---|---|
Slack | Included in Business |
DialogFlow | Included in Business |
Dashboard Apps | Included in Business |
Feature | Included |
---|---|
Live View | Included in Business |
Conversation Reports | Included in Business |
Agent Reports | Included in Business |
Inbox Reports | Included in Business |
Label Reports | Included in Business |
Team Reports | Included in Business |
CSAT Reports | Included in Business |
Downloadable Reports | Included in Business |
Feature | Included |
---|---|
SAML SSO | Not included in Business |
Audit Logs | Not included in Business |
Service Level Agreement | Included in Business |
Live-chat support | Included in Business |
Priority email support | Included in Business |
Dedicated account manager | Not included in Business |
No. of conversations per month | Unlimited |
Data retention | Unlimited |
Remove Branding | Not included in Business |
Phone Support | Not included in Business |
Enterprise
$99 /agent/month
Buy EnterpriseFeature | Included |
---|---|
Website Live Chat | Included in Enterprise |
Included in Enterprise | |
Included in Enterprise | |
Included in Enterprise | |
Included in Enterprise | |
SMS | Included in Enterprise |
Telegram | Included in Enterprise |
Line | Included in Enterprise |
API Channel | Included in Enterprise |
Feature | Included |
---|---|
Help Center | Included in Enterprise |
Private Notes | Included in Enterprise |
@mentions | Included in Enterprise |
Labels | Included in Enterprise |
Keyboard Shortcuts | Included in Enterprise |
Canned Responses | Included in Enterprise |
Command bar | Included in Enterprise |
Auto-Assignment | Included in Enterprise |
Multi-lingual Support | Included in Enterprise |
Custom Views | Included in Enterprise |
Custom Filters | Included in Enterprise |
Business Hours | Included in Enterprise |
Auto-responder | Included in Enterprise |
Teams | Included in Enterprise |
Automation | Included in Enterprise |
Agent Capacity | Included in Enterprise |
Feature | Included |
---|---|
Contact Segments | Included in Enterprise |
Contact Notes | Included in Enterprise |
Campaigns | Included in Enterprise |
Custom Attributes | Included in Enterprise |
Pre-Chat Form | Included in Enterprise |
Feature | Included |
---|---|
Slack | Included in Enterprise |
DialogFlow | Included in Enterprise |
Dashboard Apps | Included in Enterprise |
Feature | Included |
---|---|
Live View | Included in Enterprise |
Conversation Reports | Included in Enterprise |
Agent Reports | Included in Enterprise |
Inbox Reports | Included in Enterprise |
Label Reports | Included in Enterprise |
Team Reports | Included in Enterprise |
CSAT Reports | Included in Enterprise |
Downloadable Reports | Included in Enterprise |
Feature | Included |
---|---|
SAML SSO | Included in Enterprise |
Audit Logs | Included in Enterprise |
Service Level Agreement | Included in Enterprise |
Live-chat support | Included in Enterprise |
Priority email support | Included in Enterprise |
Dedicated account manager | Included in Enterprise |
No. of conversations per month | Unlimited |
Data retention | Unlimited |
Remove Branding | Included in Enterprise |
Phone Support | Included in Enterprise |
Feature byPlans | Hacker | Startups | Business | Enterprise |
---|---|---|---|---|
Pricing | $19 /agent/month Buy Startups | $39 /agent/month Buy Business | $99 /agent/month Buy Enterprise | |
Channels | ||||
Website Live Chat | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise | |
SMS | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Telegram | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Line | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
API Channel | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Collaboration & Productivity | ||||
Help Center | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Private Notes | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
@mentions | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Labels | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Keyboard Shortcuts | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Canned Responses | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Command bar | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Auto-Assignment | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Multi-lingual Support | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Custom Views | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Custom Filters | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Business Hours | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Auto-responder | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Teams | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
Automation | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
Agent Capacity | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
Manage customer information | ||||
Contact Segments | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Contact Notes | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Campaigns | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Custom Attributes | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
Pre-Chat Form | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
Integrations | ||||
Slack | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
DialogFlow | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Dashboard Apps | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Reports | ||||
Live View | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Conversation Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Agent Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Inbox Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Label Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Team Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
CSAT Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Downloadable Reports | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Others | ||||
SAML SSO | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
Audit Logs | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
Service Level Agreement | Not included in Hacker | Not included in Startups | Included in Business | Included in Enterprise |
Live-chat support | Included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Priority email support | Not included in Hacker | Included in Startups | Included in Business | Included in Enterprise |
Dedicated account manager | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
No. of conversations per month | 500 | Unlimited | Unlimited | Unlimited |
Data retention | 30 days | Unlimited | Unlimited | Unlimited |
Remove Branding | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
Phone Support | Not included in Hacker | Not included in Startups | Not included in Business | Included in Enterprise |
Choose your plan | Create a free account | Buy Startups | Buy Business | Buy Enterprise |