Our Story

The journey so far

What began as a support tool for social media in 2016 was revitalized and open-sourced in 2019 with a successful HackerNews launch. With community feedback and consistent development, Chatwoot has grown to 200,000+ self-hosted installations.

Chatwoot co-founders Pranav, Nithin and Sojan
Co-founders Pranav, Nithin and Sojan
The Team

Built by product enthusiasts

Our team is global, with members located in both the United States and India. We have significant experience working with leading brands to build software products.

At heart, we are software builders with a passion for solving communication challenges. We aim to build an open-source product that helps companies build better customer relationships.

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Open Source

Crafted by the community

Chatwoot is shaped by the collective passion and expertise of developers, contributors, and customer experience enthusiasts worldwide.

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Backed by experienced investors

We are proud to have experienced founders and operators on our cap table.

Investor logos

  • Austen Allred

    CEO, BloomTech

  • Kurt Mackey

    CEO, Fly.io

  • Mikhail Seregine

    Co-founder, OutSchool

Join us on our journey

We're always looking for talented people to join our team and help us build the future of customer communication.

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