Canned Responses

Reply faster with saved templates

Save frequently sent messages as templates. Access them with a simple shortcode and respond to common questions in seconds.

Save time on repetitive replies

Create templates once, use them forever.

Easy Setup

Create templates in seconds

Your saved canned responses will save you lots of typing time. Save as many canned responses as you need. Give each one a memorable shortcode for quick access.

  • Create unlimited canned responses
  • Use variables like contact.name and agent.name
  • Assign memorable shortcodes to each template
  • Share templates across your team
  • Edit and update templates anytime

Create canned response

/greeting
Hi {{contact.name}}! Thanks for reaching out. I'm {{agent.name}} and I'm happy to help you today.

Use in conversations

Type "/" to see suggestions

/|
/greetingHi there! Thanks for reaching out...
/thanksThank you for your patience...
/refundI've processed your refund...
Quick Access

Type "/" and go

In the text editor, simply type "/" followed by the shortcode for the canned response you need. Provide consistent and timely support without repetitive typing.

  • Type / to trigger the canned response picker
  • Search by shortcode or content
  • Preview message before inserting
  • Works in all conversation types
  • Consistent tone across all agents

Start replying faster today

Create your first canned response and see how much time you can save on repetitive replies.

Free for 15 days. No credit card needed.