Used by 15000+ organizations worldwide
Omnichannel support center
Chatwoot connects with popular customer communication channels like Email, Website live-chat, Facebook, Twitter, WhatsApp, Instagram, Line, etc. This helps you deliver a consistent customer experience across channels – from a single dashboard.Learn More →
Customer engagement made easy
Chatwoot enables your team to be more productive, faster, and collaborate without switching apps.
Reply to frequently asked questions, using canned responses.
I need help on how to use canned responses!
Use / to search canned responses below.
Swiftly run actions with your keyboard
Perform your regular actions like resolving a conversation or snoozing it until the next reply.
Communicate with your teammates without leaving Chatwoot. Simply, use private notes to mention your colleagues and chat with them about your customer conversations.
@Ivan Pedro Can you please take a look at this one?
Chatbot to the rescue!
A live chat that fits your brand
Engage with your website visitors in real time. Add a live chat widget to your website that complements your brand.
Widget Bubble position
Widget Bubble type
Hello there 👋
We are here to help you with your questions. Ask us anything, or share your feedback.
Typically replies in a few minutes
And, we are open-source.
Host Chatwoot on your server. Be the owner of your customer data and never miss any regulatory compliance.Check us on GitHub
Be in charge of everything that comes before and after customer conversations
We put your needs first. That is what keeps us going.
Loved by small and big teams, alike
Host Chatwoot on your premises, own your data
Chatwoot, by default, supports self-hosted installations so that you can own your customer data and be compliant with the regulations. In addition, our customizable interfaces and powerful APIs empower you to solve custom support use cases and provide an excellent experience to your customers, employees, and partners.
Open-source, self-hosted, and privacy compliant
Take ownership of your data by self-hosting Chatwoot on your servers or any cloud service provider. Be compliant with the regulations like GDPR, CPRA, and HIPAA without sending data to third-party services.Read more →
Solve custom support use cases using our APIs
Easily extend Chatwoot with custom integrations. Choose from a rich set of developer APIs and never be limited by platform features.Read Documentation →