There are certain business questions that come up again and again. How many contacts asked about the Enterprise edition in the last 3 months? Which users have been active for more than 12 months? Who are the Indian users? – and more. Most of the time, these questions can be answered by your user data.
Your Chatwoot contacts (the people who have ever messaged you and the ones you upload manually) can help answer these questions quickly. Simply, create saved segments of the contacts who fall under a specific category with the help of advanced filters.
Set up customized segments in seconds
Use advanced filters to group your contacts, and save the group as a segment. Now you can name it what you want, and get on with creating the next one.
Quickly access your segments
You don’t need to filter and sort your contacts again and again. Once you have saved a segment, it appears on the sidebar of your Contacts page. Simply click on the segment you wish to see and you get going.
Start getting insights into your users
Chatwoot lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 15-day free trial and we don’t ask for your credit card.Sign up for free