Bulk Actions

Update multiple conversations at once

Don't waste time updating conversations one by one. Select multiple conversations and perform actions on all of them simultaneously.

Take control of your inbox

Perform key actions on multiple conversations simultaneously.

Bulk Selection

Select some or select all

Hover over conversation cards to select them individually, or select all conversations at once. The bulk action toolbar appears automatically when you have selections.

  • Hover to select individual conversations
  • Select all conversations with one click
  • Bulk action toolbar appears automatically
  • Clear selections easily
  • Visual feedback for selected items

Available bulk actions

Assign agent

Assign conversations to team members

Add labels

Categorize conversations with labels

Resolve / Reopen

Change conversation status

Snooze

Snooze conversations until later

Context-aware suggestions

Selected: 3 resolved conversations

SnoozeReopenResolve

Selected: 5 open conversations

ResolveSnoozeAssign
Smart Actions

Context-aware suggestions (Coming Soon)

Bulk actions are aware of the conversations you select and suggest actions accordingly. If your selected conversations are already resolved, the suggested actions would be to snooze or reopen them.

  • Actions adapt to conversation status
  • Shows only relevant agents for the inbox
  • Suggests appropriate labels
  • Prevents invalid actions automatically
  • Provides confirmation before executing

Take charge of your conversations

Enhance your productivity by bulk updating conversations from your Chatwoot dashboard.

Free for 15 days. No credit card needed.