WhatsApp Business API

Connect your WhatsApp number with Chatwoot and manage your business queries easily

Manage the conversations, automate replies using chatbots and build a CRM with WhatsApp number easily in Chatwoot. Chatwoot supports official WhatsApp Business API. Just connect the number and leave the rest to us. Chatwoot would assign the conversations to your team intelligently.

WhatsApp template management made easy

After the 24 hour reply window, you can respond to your customers using the message templates approved by the WhatsApp team. Chatwoot gives you an easy option to select the template and fill the details as required

Send video, audio, files and location

Chatwoot integrates with the official WhatsApp Cloud API from Meta. You can send and receive video, audio, files and location to your customers.

Improve your customer experience on WhatsApp using Chatwoot

Start offering improved customer experience without compromising the employee experience.