Inbox Reports
Get insights into your inboxes
See which of your inboxes get the most activity and what the resolution times look like. Compare performance across different channels.
Understand your channel performance
Compare metrics across all your connected inboxes.
Inbox Metrics
See how each inbox performs
If you're using multiple inboxes, it's important to know which channels get the most activity. Track conversation volume, resolution times, and more for each inbox.
- Track message volume per inbox
- Monitor first response times
- See resolution times by channel
- Compare inbox performance over time
- Identify your busiest channels
Metrics per inbox
Message Volume
Total messages per inbox
First Response Time
Average initial response time
Resolution Time
Time to resolve conversations
Filter options
Last 7 days
Only count business hours
Flexible Filters
Customize your view
Set custom date ranges, group data by day, week, or month, and enable business hours filtering to view and download custom inbox reports.
- Set custom date ranges
- Group by day, week, or month
- Enable business hours filtering
- Download reports for analysis
Start tracking your inboxes
Get detailed insights into how each of your channels is performing.
Free for 15 days. No credit card needed.