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Chatwoot vs the competition

See how Chatwoot, the open-source customer support platform, compares to popular alternatives. Self-host or use our cloud, with transparent pricing and 12+ channels on every paid plan.

Chatwoot vs Intercom

Conversational support with per-agent pricing and no per-outcome AI fees

Chatwoot vs Zendesk

A modern inbox that replaces ticket queues, with every messaging channel on every paid plan

Chatwoot vs Freshdesk

Every messaging channel in one inbox on every paid plan, with no move to a higher-priced Omni plan

Chatwoot vs Crisp

Chatwoot includes WhatsApp and Instagram on every paid plan, with open-source code you can self-host

Chatwoot vs Tidio

No conversation tiers, just straightforward per-agent pricing

Chatwoot vs LiveChat

Chat, email, and social channels in one open-source product you can self-host

Chatwoot vs Help Scout

Everything Help Scout does for email, plus Telegram, LINE, TikTok, and the option to self-host

Chatwoot vs Pylon

Omnichannel support with 12+ channels that goes beyond B2B Slack ticketing

Chatwoot vs Plain

All the channels your customers use, with a free plan and the option to self-host

Chatwoot vs Decagon

A shared inbox for human agents with an AI agent and copilot, at prices you can see upfront

Chatwoot vs Tawk.to

Free live chat with no ads or hired-agent upsells, and 12+ channels plus an AI agent and copilot on paid plans

Chatwoot vs JivoChat

Multi-channel chat with an AI agent and copilot, 12+ channels, and transparent per-agent pricing

Chatwoot vs Gorgias

Per-agent pricing that stays predictable at scale, with no per-ticket billing surprises

Chatwoot vs HubSpot Service Hub

Focused support platform that works with any CRM, no HubSpot ecosystem lock-in required

Chatwoot vs Helpjuice

Live chat, ticketing, and knowledge base in one platform instead of a standalone KB tool

Chatwoot vs Document360

Support conversations and self-service docs unified, not siloed in a docs-only product

Chatwoot vs Kayako

Modern helpdesk with an AI agent and copilot, published per-agent pricing, and weekly releases

Chatwoot vs HappyFox

Every messaging channel and an AI agent and copilot on every paid plan, not sold as separate products

Chatwoot vs Front

Shared inbox with 12+ channels and an AI agent and copilot, at a fraction of the cost

Chatwoot vs Gladly

Person-centered support with transparent pricing, an AI agent and copilot, and 12+ messaging channels

Chatwoot vs Kustomer

Unified customer view with transparent pricing and no enterprise-only gatekeeping

Chatwoot vs Zoho Desk

All messaging channels on every paid plan with no ecosystem lock-in or per-agent complexity tiers

Chatwoot vs Salesforce Service Cloud

Enterprise support capabilities without Salesforce platform costs or complexity

Chatwoot vs LiveAgent

A clean inbox with an AI agent and copilot, 12+ channels, and simpler pricing

Chatwoot vs HelpCrunch

The same all-in-one support features, open source, with a free plan and the option to self-host

Chatwoot vs Olark

Omnichannel support beyond just live chat, with email, WhatsApp, Instagram, and more

Chatwoot vs Smartsupp

Full omnichannel support with an AI agent and copilot and 12+ channels, beyond e-commerce chat

Chatwoot vs Drift

Conversational support with transparent pricing, no Salesloft enterprise lock-in

Chatwoot vs Freshchat

All channels in one product instead of juggling Freshchat, Freshdesk, and Freshsales separately

Chatwoot vs Re:amaze

Omnichannel support with an AI agent and copilot for any business type, in the cloud or self-hosted

Chatwoot vs Groove

Simple shared inbox with omnichannel messaging, an AI agent and copilot, and scalable pricing

Chatwoot vs Dixa

A free plan to start and per-agent pricing as you grow, with the option to self-host

Chatwoot vs Trengo

Omnichannel inbox with an AI agent and copilot and transparent per-agent pricing

Ready to try Chatwoot?

Start free with live chat, add every channel on a paid plan, or book a demo to see it in action.

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