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We're always experimenting with new features and complex solutions, as well as improving our existing offerings. Read about how we do it, directly from Chatwoot engineers.

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Incident Report - April 16

Chatwoot experienced an incident on April 16 which lasted from 01:15pm to 03:24pm UTC. A spike in requests led to degraded services, causing some message events to be missed. Read the detailed postmortem of the incident.

Pranav Raj S

Pranav Raj S

Apr 30, 2024

How we improved Chatwoot File Upload

We were facing some issues with faulty file upload in Chatwoot. How did we take this issue, and how did we finally fix it? Here's a full account!

Tejaswini Chile

Tejaswini Chile

Jul 28, 2022

Implementing Deep linking in React native mobile apps

Learnings from implementing Deep linking in Chatwoot mobile apps We live in a world where things are interlinked. We share links more frequently than ever before and want our customers to reach their desired pages...

Muhsin K

Muhsin K

Jul 14, 2021

Access localhost from the internet – External service callbacks made easy with LocalTunnel

Improve development experience with external service callbacks from Facebook, Twitter, Twilio etc., using LocalTunnel. Working with third-party integrations As a product developer, one of the biggest pain points that you come across might be related to working with…

Sony Mathew

Sony Mathew

May 06, 2021

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