Features Pricing Help Center Resources
Sign in Sign up

Open-source

We are built on open-source and contribute regularly to the community. Our articles cover stories, principles, nuances, and much more about the open-source community and our journey through it.

Categories

  • Blog
  • Product Updates

Tags

  • Customer service
  • Engineering
  • Open-source
  • Woot journals
  • Do more with Chatwoot
Data protection, open-source, and millions worth of goodwill

Data security is not so easy to maintain for anyone, whether it is you or a vendor. While Cloud computing is very convenient, it can also put your customer data at risk. This is capable of costing you your goodwill. Can open-source help?

Hricha Shandily

Hricha Shandily

Jul 06, 2022

Hacktoberfest 2021 at Chatwoot

We are happy to announce that we are participating in Hacktoberfest 2021. For those who don't know about Hacktoberfest, it is an annual event conducted by DigitalOcean to promote open-source contributions and build awareness about open-source communities.

Pranav Raj S

Pranav Raj S

Oct 01, 2021

Footer

The modern, open source, self-hosted customer support platform.
An alternative to Intercom and Zendesk.

GithubDiscordLinkedinYoutubeFacebookInstagram

Backed By

Y CombinatorGoat Capital
Product
  • Features
  • Integrations
  • Mobile Apps
  • Changelog
  • User guide
Company
  • Team
  • Careers
  • Blog
  • Handbook
Resources
  • Self Hosted Chatwoot
  • Product Documentation
  • API Documentation
  • Contribution guide

© 2025 Chatwoot Inc. All rights reserved

Privacy PolicySecurityTerms of service
Let Chatwoot manage your agents’ workloadTrack your agents’ performance, with auto-updating reportsTrack and trace account activities with easeWork smarter with AutomationsPerform key actions on multiple conversations at onceLet customers know you’re not available to answer their questionsSuper quick responses to customer conversations. Super productive agents.⌘ + K your way into productivityNote down important info about your contactsOrganize your contacts into segmentsGet detailed insights into your conversationsSend and track Customer Satisfaction surveys on autopilotManage your email customer interactions from ChatwootStay connected with your customers on Facebook Get insights into your inboxes, with auto-updating reportsStay connected with your customers on Instagram Master Chatwoot with Keyboard ShortcutsYour conversations’ health report, filtered by labelsEasily organize your conversations with labelsManage your Line customer interactions from ChatwootView the status of your conversations and agents in real-timeUser context on your fingertips, faster resolutionsWork together with your team to solve customer queriesSlack x Chatwoot: for a super productive you.Manage your SMS customer interactions from ChatwootTrack how each of your teams is performing, with auto-updating reportsOrganize your agents into teamsManage your Telegram customer interactions from ChatwootManage your Twitter interactions from ChatwootCommunicate with your customers on WhatsApp, hassle-free.