Hello everyone,

We have released a new version of Chatwoot with the following updates.

  • Timezone support in reports
  • Ability for contacts to end conversations on Chat widget
  • Ability to record and send voice notes from the agent dashboard
  • Support for HCaptcha in public forms
  • Support for Instagram story mentions
  • API to bulk update conversations
  • Agent filter in CSAT reports
  • Ability to configure 24-hour slots in business hours
  • Support for MMS in Bandwidth SMS channel
  • Ability to pass specific account ids when generating SSO URLs
  • Display trends in reporting metrics
  • Numerous bug fixes and enhancements

Thanks to @jonas-hoebenreich, @giquieu for the contributions

Sojan V Jose
Sojan V Jose
Published on Mar 15, 2022