Pranav Raj S

Pranav Raj S

Published on

2 minute read

Exciting news! We have released a version v1.4.0 with the following updates

Twilio Whatsapp Channel

If you have verified Whatsapp number in Twilio, you will now be able to add a customer support Channel for Whatsapp in Chatwoot.


Typing Indicator

We are excited to introduce typing indicators in the widget and the dashboard. This will help you to see if the user is typing on the widget and if any other agent is currently responding to the request. Agent collision can be avoided.


Browser Push notifications

Like the email notifications, you will now be able to get the notifications via your browser while a conversation is created or assigned to you. This will help you in reducing the response time for the support queries.

Screenshot 2020-05-06 15.13.16.png

Widget Customisation

You will now be able to customise the position of your messenger icon. You can pass the widget position as left or right in the window.chatwootSettings configuration.

Screenshot 2020-05-06 at 3.22.11 PM.png

Emoji Selector in the widget

We have added an emoji selector in the widget.

Screenshot 2020-05-06 at 3.01.13 PM.png

Additional language support

We are excited to introduce more languages to Chatwoot. Thanks to all collaborators from https://translate.chatwoot.com . We now support

  • Catalan
  • English
  • French
  • Greek
  • Malayalam
  • Portuguese
  • Portuguese, Brazilian
  • Romanian