Connect your Facebook Pages and start receiving messages from your customers instantly.
Chatwoot is designed not only for a great customer experience, but to increase the productivity of your support team and provide them with actionable data.
That is why we have built instant, real-time reporting. Gain insights into your support team's performance like never before.
Manual assignment is passé.
Our Auto Assign feature takes care of assigning conversations automatically to the next available agent in the inbox.
Agents can assign conversations to themselves or their team members. Easily keep track of who is doing what with our enhanced audit capability.
Canned responses to reply to FAQs.
Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.