Pranav Raj S

Pranav Raj S

Published on

1 minute read

We have released a new version of Chatwoot, v1.7.0 with the following updates.

API Channel

To use Chatwoot as a conversation infrastructure, we have released an API Channel. You can now utilize the APIs and webhooks to create your own custom conversational channel in Chatwoot.

New bubble design

As per the reviews and suggestion we received from the community, we figured that the normal bubble design might not work with all customer demographies.  We are introducing a new design for the bubble.


Improvements in Tweets replies

  • Rich preview for @mentions and hashtags
  • Display the name of the user who has sent the tweet
  • A button to select the tweet to reply to
  • Open the tweet in Twitter button on tweet messages.
Screenshot 2020-08-11 at 10.52.05 AM.png

Received via email indicator

If you have conversation continuity enabled, the messages you receive via email will now have an email icon.

Screenshot 2020-08-11 at 10.50.13 AM.png

Support for S3 compatible storage

Chatwoot now supports all S3 compatible storages like DigitalOcean Spaces, minIO etc.

Other improvements

  • Added attachment support for Facebook channel
  • Added the ability to disable emojis and attachments in the web widget.
  • The ability for the users to set a display name
  • Enhancements in email parsing
  • Numerous bug fixes and enhancements

Enjoyed the article? Tell a friend!

Fresh ideas, insights, and advice.

Our monthly newsletter keeps you up-to-date on the latest product releases, tips, and interesting articles.