Changelog: Week of June 17

Pranav Raj S

Pranav Raj S

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1 minute read

Here are the main updates for the last week.

✈️ Native Gmail channel (Beta)

We have now added support for native Gmail integration. This integration uses OAuth, which is more secure than the basic IMAP/SMTP authentication.

The migration steps for the users who have been using the basic auth would provided soon.

🌟 Changes in the processing of the auto-responders

Automatic vacation responses or out-of-office replies will now be ignored in conversation threads to prevent confusion among support agents. Any emails containing the headers Auto-Submitted or X-Autoreply will be disregarded.