User context on your fingertips, faster resolutions

Collect info about a contact/conversation before entering into a conversation with them, with pre-chat forms.

Easy and quick set-up

Enable your pre-chat form, enable the fields you want to show in the form, add helpful text and you are ready to publish!

Map fields with your custom attributes

Don’t be limited by names and email IDs. Collect as much information as you need to through the pre-chat form. Simply, map the fields of your pre-chat form with the custom attributes you create on your Chatwoot account.

Create your pre-chat form on Chatwoot now

Chatwoot lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 15-day free trial and we don’t ask for your credit card.