User context on your fingertips, faster resolutions
Collect info about a contact/conversation before entering into a conversation with them, with pre-chat forms.
![Easy and quick set-up](/images/features/prechat-form.png)
Easy and quick set-up
Enable your pre-chat form, enable the fields you want to show in the form, add helpful text and you are ready to publish!
![Map fields with your custom attributes](/images/features/mapping-in-prechat-forms.png)
Map fields with your custom attributes
Don’t be limited by names and email IDs. Collect as much information as you need to through the pre-chat form. Simply, map the fields of your pre-chat form with the custom attributes you create on your Chatwoot account.
Create your pre-chat form on Chatwoot now
Chatwoot lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 15-day free trial and we don’t ask for your credit card.
Sign up for free![Chatwoot](/dashboard-small.webp)