Pranav Raj S

Pranav Raj S

Published on

1 minute read

A new version of Chatwoot was released with the following updates.

Allow agents to edit a contact

With the new and improved sidebar update, the agents can update the contact profile, add name, email, location, bio etc.

Screenshot 2020-08-23 at 8.48.41 PM.png

Add the ability to set custom attributes for a contact

We have introduced a new SDK method setCustomAttributes which can be used to set custom attributes to the contact. Agents will be able to view the attributes in the contact sidepanel.

Allow the user to launcher text on the widget

While using the expanded chat widget design, the users can now customize the text shown using launcherTitle param in chatwootSettings.

Allow agents to send the chat transcript to a specified email address

Agents can now send the chat transcripts to the user or himself or any other email address

Screenshot 2020-08-23 at 8.45.08 PM.png

Additional Language Support

  • Russian

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