v1.13.0

We have released v1.13.0 with the following updates.

Use @mentions to tag users in a private note

If you want to collaborate with your teammates internally about a conversation, you can use @mentions in the private note. The tagged users would get an email/push notification about the conversation.

@mentions.jpg

Pre Chat Form

Use the pre-chat form feature to capture information about the users before they initiate a chat with your team.

pre-chat-form.jpg

Other improvements

  • Notification center on the web
  • Added APIs to bulk import contacts
  • Save editor preferences to the user
  • Support for incoming audio messages, play audio inside Chatwoot itself.
  • Numerous bug fixes and enhancements

New Languages

  • Norwegian

Thanks to @kgdev, @freddii, @karthik-sivadas, @lgezyxr, @srameshr, @sivin-git for the contributions

Pranav Raj S
Pranav Raj S
Published on Feb 17, 2021