Home Chatwoot 101 Start the engine: Intro to Chatwoot and customer engagement.

Start the engine: Intro to Chatwoot and customer engagement.

Last updated on Apr 10, 2024

Hi!

If you are new to Chatwoot or to the ways in which you can interact with your customers and web visitors, we have designed this tutorial for you.

What to expect in this tutorial?

This tutorial will show you how to use Chatwoot and, hence, ensure you practice effective customer communication. We will explain in detail the following:

  • Step-by-step setup of your account, with illustrative screenshots.

  • An in-depth explanation of all the core features of Chatwoot.

  • Get your account up and running by the end of this tutorial.

  • Basic concepts of customer communication.

Who should take this tutorial?

  • Anyone new to Chatwoot.

  • Anyone who wants to use Chatwoot like they use YouTube (smoothly).

  • Anyone who wants to learn the key concepts of customer engagement.

Estimated completion time: 20 minutes

Next step: Sign up for a free Chatwoot trial account if you haven’t yet.

Or, skip to the first lesson.