What we don't cover in Chatwoot Free Trial
Chatwoot's 15-day free trial is designed to provide you with the product experience, and give you a chance to assess its
compatibility with your customer engagement needs. We have enabled almost all of the features for this trial period,
with a handful of exceptions.
This document covers what the Chatwoot 15-days free trial does not include.
Features excluded from Chatwoot Free Trial
A few inboxes
Email channel
The Email channel is designed to let you connect your support email accounts to Chatwoot, centralizing your email
support and ticketing system within the dashboard.
It is not included in the free trial to minimize possible spamming for you contacts.
Facebook channel
The Facebook channel is designed to let you connect your Facebook Messenger account to Chatwoot, centralizing your
social media management and support within the dashboard.
It is not included in the free trial to minimize possible spamming for you contacts.
Twitter channel
Twitter integration has been temporarily discontinued as a result of modifications made by Twitter to its APIs. This
includes limitations on the number of requests raised per minute, plus substantial pricing changes.
Kindly refer here for help with setting up all the other inboxes, apart from the aforementioned three inboxes.
Help Center
The Help Center is a powerful tool for creating a self-service knowledge base for your customers and agents. You can
publish articles, organize them into categories, and provide a seamless self-service experience.
It is not included in the free trial.
Team Management
With the Teams feature, you can manage your support ops within Chatwoot by collaborating with your team members.
It is not included in the free trial.
Campaigns
With the Campaigns feature, you can proactively reach out to your customers with one-off or trigger-based messages.
It is not included in the free trial to minimize possible spamming for you contacts.
Important Notes
- The availability of features may change over time, so we recommend you to refer to the most up-to-date versions of
Chatwoot documentation. You can, alternatively, contact us at hello@chatwoot.com for latest information on feature
availability.
- If any of such features, as mentioned in this document, are crucial to your workflow, and you would like to test
them with your free trial, drop us an email to hello@chatwoot.com. We can evaluate your case and enable the feature
for your account. :)
