Which cookies are used by Chatwoot?

Pranav

Pranav

Last updated on Nov 9, 2023

Chatwoot uses the following cookies.

Chat Widget​

cw_conversation: This cookie lets Chatwoot persist the conversation when the contact navigates through the webpages or revisits the website later.

cw_user_{identifier}: This cookie is used to cache the contact details if a contact is identified via theΒ setUserΒ SDK method.

Agent Dashboard​

_chatwoot_session: Used by the Chatwoot Super Admin panel to persist the user session.

cw_d_session_info: Used by the Agent Dashboard to store the logged-in user's session.