Chatwoot is designed such that it can work alongside the project communication application that you are using in the project. For example, Slack and Webhooks are already integrated in Chatwoot.
Click on Settings on home page .
Click on Integrations. You can see the screen which displays the already installed integrations.
If your account/project is using Slack as medium of communication, click on Connect button against Slack in the Integration window.
A screen opens up where you can directly give the workspace Slack URL to connect to your Slack account.
If your Account/Projecgte is using Webhooks for communication, click on Configure button against Webhooks in the Integration Window.
Click on Add New Webhooks button on the right hand top side of the screen.
A screen opens up where you can enter the details of the New Webhook you want to create.