Delight customers. Empower teams.
Build your personalized help center with our intuitive knowledge base software. Streamline queries, enhance agent efficiency, and elevate customer support.
Self-service support that scales
Help customers find answers on their own while reducing your support volume.
Multiple Portals
Rich Editor
Custom Domains
Categories
Multi-language
Widget Integration
Welcome to the team
Setting up your workspace
Tools and access
Manage multiple portals
Provide targeted support to different segments of your customer base. Create unique portals for different brands, products, or services and manage them all from a centralized dashboard.
- Create separate portals for different brands or products
- Custom branding and domain for each portal
- Independent categories and articles per portal
- Manage all portals from one dashboard
- Control access with private or public settings
Create engaging articles
Write beautiful help articles with our rich content editor. Add images, videos, and code snippets to make your documentation clear and helpful.
- Rich content editing with WYSIWYG editor
- Support for YouTube and Vimeo embeds
- Save drafts and publish when ready
- Metadata management for better SEO
- Version history and revisions
Everything you need for great documentation
Powerful features to create, organize, and share your knowledge base.
SSL Certificates
Secure documentation with custom domain SSL support.
Locales
Make your articles accessible in multiple languages.
Categories
Keep articles organized and easily accessible.
Full API Support
Build custom apps with our powerful API.
Search Analytics
See what customers are searching for.
Private Pages
Restrict access to specific pages for internal use.
Popular Articles
How to get started
Billing FAQ
Account settings
Still need help?
Chat with our support team
Help center in your live chat
Attach your help center to the live chat widget with a single click. Customers can search articles before starting a conversation, reducing support volume.
- Search articles directly in the chat widget
- Show popular articles to reduce support load
- Seamless transition from self-service to live chat
- Customize which portal appears in the widget
- Track article views and search queries
Build your knowledge base today
Reduce support volume and empower customers to find answers on their own with a beautiful help center.