Stripe integration

You can now connect Stripe to Chatwoot and view a customer’s subscriptions and recent invoices in the conversation sidebar. When someone writes in with a billing question, your team can check the details while replying.

See the customer’s billing context

Chatwoot looks up Stripe customers using the contact’s email address. If more than one customer matches, you can choose the right one from the sidebar.

You’ll see their latest five subscriptions, including plan names, pricing, and status. Open a subscription for billing period details, trial end dates, and scheduled cancellations.

Recent invoices appear below with their date, amount, and status, giving your team more context for billing questions.

Connect your Stripe account

Go to Settings → Integrations → Stripe, click Connect, and authorize access to your Stripe account. Once connected, open a conversation with a contact who has an email address to see their matching Stripe details.