WhatsApp Account Health and Allowed Domains

Muhsin K

Muhsin K

Published on

2 minute read

WhatsApp Account Health

We’ve added a new Account Health tab under WhatsApp Inbox settings. It shows your number’s current status, messaging limits, display name, and quality rating all in one place.

This helps teams quickly verify if their number is active, healthy, and ready to send messages without having to switch to Meta Business Manager. For deeper checks, there’s a direct link to open your WhatsApp Manager dashboard.

Web Widget: Allowed Domains

You can now restrict where your web widget appears. From the inbox settings, add a list of allowed domains (wildcards supported, e.g. *.chatwoot.dev). Once set, the widget will only load on those domains useful for keeping test or staging sites clean.

Existing setups remain unaffected; the restriction only applies if you configure it.

Slack: Grouped File Uploads

When messages contain multiple attachments, they’ll now be sent to Slack as a single grouped message.


Instead of cluttering the thread with one message per file, attachments appear together in one neat block. It’s a small but welcome change for teams that rely on Slack notifications.

Contact Notes in Sidebar

You can now add or edit contact notes directly from the conversation sidebar.
This saves you from switching screens when you need to capture context like follow-ups, preferences, or quick reminders about a customer.

Other updates

  • Added file attachment support in the Line channel.
  • Auto-confirm user email when a super admin updates it.
  • Allow quoted email threads in replies.
  • Fixed an issue with inbox deletion confirmation.
  • Improved performance of contact queries.
  • Optimized Slack channel fetching to reduce rate limits.
  • Cleaned up email “From” and “Reply-to” configuration.
  • Ensured WhatsApp attachment messages always include conversation_created webhook data.
  • Minor UI and performance improvements across the dashboard.