[V2.18.0] Attachment view, Contact export, CSAT filters, and more.
![Hricha Shandily](https://www-internal-blog.chatwoot.com/content/images/2023/03/Sticker-2.png)
Hricha Shandily
Published on
1 minute read
The new Chatwoot v2.18 is live. Here is your June '23 update. 👇
Browse attachments from a conversation
Quit scrolling through lengthy conversations to view shared attachments. Now you can simply click on a shared image, audio, or video file and go left or right to navigate through all the attachments in that conversation.
One-click contacts export
Find the new 'Export' button on your Contacts screen. Quickly get a csv
file with comprehensive details of all your contacts.
![](https://www-internal-blog.chatwoot.com/content/images/2023/06/contacts-export.png)
Enhanced filters for CSAT reports
Find three new filters on your CSAT Reports screen – teams, inboxes, and ratings. Gain deeper insights into customer feedback. Learn valuable insights, optimize for team performance, improve specific inboxes, and prioritize actions based on customer sentiment.
![](https://www-internal-blog.chatwoot.com/content/images/2023/06/filters-for-CSAT-reports.png)
Other updates and improvements
- Send interactive messages (button and list) in WhatsApp inbox
- Ability to update bot/user avatars from Super Admin Dashboard
- Audit logs for
sign_in
,sign_out
, team events (EE) - Support for configuring subdomains in widget SDK
- Support for super script tag in help center articles
- Numerous bug fixes and enhancements
Thanks to @clairton, @steffenhaak, @amplitudesxd, @marcelstoer, @memorycancel, @ChamathKB for the contributions.