Captain AI Credits and Billing
Muhsin K
Published on
1 minute read
This release introduces clearer billing controls for Captain. The goal is simple: make AI usage easier to understand and easier to manage as teams scale.
Captain uses AI credits to measure usage. Credits are consumed only when Captain actually performs AI work, like generating replies, answering questions, summarizing conversations etc. If Captain isn’t running an AI task, no credits are used. (More here).
Buy AI credits when you need them
You can now purchase AI credits directly from the dashboard. These credits are used automatically once your monthly plan credits run out. There is no change to your plan, setup, or workflows.
Purchased credits expire after 6 months and require an active subscription to use.
AI credits reflect usage, not feature access. You can create and configure assistants, documents, and workflows without consuming credits. Credits are only deducted when Captain actually runs an AI task.
If you want a deeper breakdown of how credits are calculated and consumed, the full guide goes into the details.