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Self Hosted Chatwoot
How to setup and run self-hosted instance of Chatwoot
Product Documentation
Features on Chatwoot, how to use Chatwoot
API Reference
Find details of all the REST API resources
Contributing Guide
Learn how to set up Chatwoot on your local machine and contribute
Handbook
A guide on how we run Chatwoot as an organization, how we work etc
Canned Responses Library New
A curated collection of canned responses that you can use in your customer communication.
Frequently asked questions
What is Captain AI and how do I use it?
Captain is an AI-powered assistant that helps agents respond faster with smart suggestions and automated responses.
Read moreHow to setup a WhatsApp channel?
Connect your WhatsApp Business account to manage customer conversations directly in Chatwoot.
Read moreWebsite live chat settings explained
Customize your live chat widget appearance, behavior, and pre-chat forms for your website.
Read moreHow to use Automation?
Create rules to automatically assign, label, or respond to conversations based on conditions.
Read moreHow to answer conversations from Slack?
Respond to customer messages directly from your Slack workspace without switching apps.
Read moreHow to use Campaigns?
Send targeted messages to website visitors based on their behavior and page visits.
Read moreHow to set up a Help Center?
Create a knowledge base with articles to help customers find answers on their own.
Read moreHow to use webhooks?
Send real-time event notifications to your applications when conversations are updated.
Read moreCan't find what you're looking for?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.