AWS Chatwoot deployment guide

The following is the guide for deploying Chatwoot on AWS using the marketplace listing. Use our helm charts with AWS Elastic Kubernetes Service(EKS) for a cloud-native deployment.

Prerequisites

• AWS account

Install Chatwoot via AWS marketplace AMI

1. Go to Chatwoot AWS marketplace listing and click on subscribe.

2. Sign in with your AWS account.

3. Click on Continue to Configuration.

4. Select the latest version in Software Version and pick your aws region. Click Continue to Launch.

5. Review the launch configuration. Leave the Choose Action field with the default value Launch from Website. Choose a VPC and subnet as per your AWS region preference.

6. Scroll down to the security group section and click create Create New Based On Seller Settings.

7. Save the new security group and choose it after creation.

8. Pick a key pair you already have or create a new one in the region you are deploying. Click Launch.

9. AWS should now display a congratulations screen confirming that Chatwoot instance is launched successfully. Click on the EC2 Console link.

10. Wait for a few minutes to let the instance come up.

11. Select the instance and copy the public IP.

12. Visit http://<your-public-ip>:3000. This should bring up the Chatwoot UI. Congratulations. Woot ! Woot !!

Configuring Chatwoot

To configure Chatwoot, we need to ssh into the instance. We will use AWS console connect for this.

1. Select the instance and click on Connect.

2. Change the username from root to ubuntu and click Connect.

3. Switch to the chatwoot user and configure the necessary environment variables. Refer Environment variables document for the complete list.

sudo -i -u chatwoot
cd chatwoot
vi .env

6. Also, it is recommended to configure a proxy server like Nginx and set up SSL. Make sure to modify the security group created in step 6 accordingly.

Updating the instance

Please follow the Chatwoot update process in the standard Linux VM setup.