Setting up an API channel consists of the following steps.
- Create API Channel inbox
- Send messages using Chatwoot APIs
- Receive webhooks on new messages from Chatwoot
This document allows you to create and configure an API channel inbox in Chatwoot installations.
Step 1: Go to Settings > Inboxes and click on "Add Inbox".
Step 2: Select API from the list of channels.
Step 3: Provide an name for the channel and a callback URL (the events and corresponding payload is defined in the subsequent articles)
Step 4: Add agents to the inbox.
Step 5: Hooray!! The inbox setup is complete.
Now the channel setup is complete, let us try to send a message using Chatwoot APIs. Read more about it here