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Keyboard Shortcuts

Chatwoot has several keyboard shortcuts that perform operations that help you to navigate through the different dashboards and make some actions more efficient with the help of the keyboard.

To display a list of available keyboard shortcuts, press CMD + / (Win + / on Windows) or by selecting from profile settings dropdown.

keyboard-shortcuts-list

Here are some keyboard shortcuts we use at Chatwoot:

On MacOn WindowsDescription
⌥ + J / ⌥ + KAlt + J / Alt + KOpen conversation or Toggle (up and down) conversation from the list.
⌘ + ⌥ + EWin + Alt + EResolves the current conversation and open the next conversation.
Up / DownUp / DownHelps to navigate dropdown items up and down.
Option + EAlt + EResolves the current opened conversation.
Option + CAlt + CToggle to the Conversation dashboard page.
Option + VAlt + VToggle to the Contacts dashboard page.
Option + RAlt + RToggle to the Reports dashboard page.
Option + SAlt + SToggle to the Settings dashboard page.
Option + AAlt + AAdd an attachment to the editor.
Option + OAlt + OToggle (open and close) conversation sidebar.
Option + NAlt + NMove to the next tab in the conversation list.
Option + BAlt + BSwitch to the next conversation status.
Option + PAlt + PSwitch to Private Note in editor.
Option + LAlt + LSwitch to Reply editor.
Option + WAlt + WToggle Rich Content editor.
Option + MAlt + MToggle (open and close) snooze dropdown.