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How to create a Line channel?

Step 1. Go to Settings → Inboxes → “Add Inbox”.

add-inbox.png

Step 2. Click on "Line" icon.

list_of_channels

Step 3. Go to Line Developer Console and create a line account.

Step 4. Create a "Provider" in developer console.

line_provider

Step 5. Create a new "Messaging API" channel(Bot) under the provider channels.

line_messaging_channel

Step 6. Fill up below fields from line developer console( Messaging API Channel ).

  1. Channel Name
  2. LINE Channel ID
  3. LINE Channel Secret
  4. LINE Channel Token

LINE Channel ID

line_channel_id

LINE Channel Secret

line_channel_secret

LINE Channel Token

line_channel_token

Click on "Create LINE Channel".

create_line_channel

Step 8. "Add agents" to your Line inbox.

add_agents

Step 9. Hooray! You have successfully created a Line inbox. Copy the Chatwoot Webhook URL.

finish_inbox

Step 10. Go to "Messaging API" channel in developer console and configure webhook.

  1. Verify Chatwoot webhook URL
  2. Enable "Use webhook"

configure_webhook

Step 11. Send a message to the Line bot.

Step 12. Check Chatwoot Line inbox for the new message.