View the status of your conversations and agents in real-time

See the live view of your available agents, open conversations, and more – on one screen.

See how many conversations are currently open

On your Reports Overview page, you can see the exact number of conversations that are currently open, unattended, and unassigned. It is really that simple.

See how many Agents are currently online

You can see the exact number of Agents added to your Chatwoot account who are currently online, busy, and offline. This helps you judge your organization’s requests-taking capacity at the moment.

See who is attending how many conversations currently

You can see exactly which agent has how many number of open vs unattended conversations at the moment. By default, you’ll see your busiest agents on the top of the list.

Ready to dive in?

Chatwoot lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 15-day free trial and we don’t ask for your credit card.