per month, upto 2 agents

Unlimited conversations

10k contacts

Auto assignment

Canned Responses

Conversation Labels


Private Notes

Twilio SMS Channel

Website widget

Widget customization

90 day history


per agent per month, billed annually

Unlimited conversations

100k contacts

All features in Hacker Plan and:

Business Hours



Help Center

Twitter DMs & Tweets


Next business day email support


per agent per month, billed annually

Unlimited conversations

1M contacts

All features in Startups Plan and:

Assignment rules


Contact Segments


Priority email support


Unlimited conversations

Unlimited page views

All features in Business Plan and:

Custom Integrations

Remove Chatwoot branding

Priority email support

Phone support

No credit card is required for the 15-day free trial on any of our plans.

Frequently asked questions for

Let us help answer the most common questions you might have.

Does Chatwoot offer a money-back guarantee?

Yes, you will get refunds for all plans. We will refund you the amount based on the cancellation date. If you have any questions regarding this you can email us atΒ

How can I upgrade a plan?

If your current plan reaches the plan limit, Chatwoot team will contact you with upgrade instructions. In any case, your services will not be blocked without a prior notice.

Where is hosted?

Chatwoot is hosted on the Heroku platform.

Do you have special pricing for open source projects?

Yes, we offer the Startups plan free of cost for open source projects. Contact us at to receive this discount.

Can I export my data?

Your data belongs to you. You can always export your data from and import it to a self-hosted version of Chatwoot. Please get in touch with for more instructions.