per month
2 agents
50 conversations
10k page views
Website widget
Twilio SMS Channel
Private Notes
Conversation Labels
Canned Responses
Webhooks
Auto assignment
Widget customization
per month, billed annually
5 agents
300 conversations
100k page views
All features in Hacker Plan and:
Twitter DMs & Tweets
Next business day email support
per month, billed annually
10 agents
1000 conversations
300k page views
All features in Startups Plan and:
Remove Chatwoot branding
Priority email support
Unlimited agents
Unlimited conversations
Unlimited page views
All features in Business Plan and:
Custom Integrations
Priority email support
Phone support
Let us help answer the most common questions you might have.
Yes, you will get refunds for all plans. We will refund you the amount based on the cancellation date. If you have any questions regarding this you can email us at sales@thoughtwoot.com
If your current plan reaches the plan limit, Chatwoot team will contact you with upgrade instructions. In any case, your services will not blocked without a prior notice.
Chatwoot is hosted on Heroku platform.
Yes, we offer Business plan free of cost for open source projects, contact us at sales@thoughtwoot.com to avail your discount.
You can export most of your data at any time. Your data belongs to you. You are never stuck on chatwoot.com, you can always export data from chatwoot.com and import it to a self hosted version of Chatwoot. Please contact support@chatwoot.com for more instructions.