To protect the system from abusive requests, Chatwoot makes use of
You could customize the configuration to suit your needs by updating,
Default Rate Limits
- Chatwoot will throttles requests by IP at
60rpm, Unless the request is from an allowed IP
- Signup Requests are limited by IP at
- SignIn Requests are limited by IP at
- SignIn Requests are limited by email address at
5 minutesfor a specific email.
- Reset Password Requests are limited at
1 hourfor a specific email.
Contact/Inbox Avatarattachment file types are limited to jpeg, gif and png.
Contact/Inbox Avatarattachment file size is limited to 15MB.
Website Channelmessage attachments are limited to types ['image/png', 'image/jpeg', 'image/gif', 'image/bmp', 'image/tiff', 'application/pdf', 'audio/mpeg', 'video/mp4', 'audio/ogg', 'text/csv']
Website Channelmessage attachments are limited to 40MB size limit.