How to create website channel?

Step 1: Click on "Add Inbox" button from Settings > Inboxes page.

inbox_create

Step 2: Click on "Website" icon.

list_of_channels

Step 3: Provide your website name and url. Website name will be shown on the live chat widget.

create_website

Step 4: "Add agents" to your website inbox.

add_agents

Step 5: Hooray! You can sucessfully created a website inbox. Copy and paste the code shown in the page to your website and start supporting your customers.

finish_inbox

Step 6: If you want to update the agents who have access to the inbox, you can go to Settings > Inboxes. You will be able to see your website inbox listed there. Click on Settings. You will be able to Code as well the list of agents who have access to the inbox.

inbox_settings