[{"data":1,"prerenderedAt":42},["Reactive",2],{"blogPosts-whatsapp-campaigns":3,"featurePages":41},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":15,"codeinjection_head":16,"codeinjection_foot":16,"custom_template":16,"canonical_url":16,"tags":17,"authors":24,"primary_author":36,"primary_tag":37,"url":38,"excerpt":15,"reading_time":39,"access":40,"comments":10,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":7,"meta_description":15,"email_subject":16,"frontmatter":16,"feature_image_alt":16,"feature_image_caption":16},"whatsapp-campaigns","6ac78b6e335c26ad5a0294e8","49a20f99-c283-4f30-8751-92868ef77471","WhatsApp campaigns","\u003Cp>You can now send WhatsApp campaigns directly from Chatwoot. Whether you’re sharing a product update, announcing a launch, or sending an offer, choose your audience using contact labels and schedule an approved template message. Track delivery results and handle customer replies in the same inbox.\u003C/p>\u003Ch2 id=\"choose-your-audience-and-schedule-your-message\">Choose your audience and schedule your message\u003C/h2>\u003Cp>Use contact labels to select who receives your campaign. Choose an approved WhatsApp template, fill in its variables, and preview the message before scheduling it. You can edit or reschedule a campaign before it starts.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.28.55@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1662\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/10/CleanShot-2026-10-08-at-16.28.55@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/10/CleanShot-2026-10-08-at-16.28.55@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/10/CleanShot-2026-10-08-at-16.28.55@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.28.55@2x.png 2116w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"see-how-your-campaign-performs\">See how your campaign performs\u003C/h2>\u003Cp>Campaign analytics shows how many messages were submitted to WhatsApp, delivered, read, failed, or skipped. Filter the contact list by status and see why a message failed or a contact was skipped.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.30.44@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1769\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/10/CleanShot-2026-10-08-at-16.30.44@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/10/CleanShot-2026-10-08-at-16.30.44@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/10/CleanShot-2026-10-08-at-16.30.44@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.30.44@2x.png 2082w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"keep-campaign-context-in-the-conversation\">Keep campaign context in the conversation\u003C/h2>\u003Cp>Campaign messages appear in the contact’s conversation history, alongside their replies and your team’s messages. Agents can see the campaign name, when the message was sent, and its delivery status without switching screens. Admins with access to campaign analytics can open the campaign directly from the message.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.31.24@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1246\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/10/CleanShot-2026-10-08-at-16.31.24@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/10/CleanShot-2026-10-08-at-16.31.24@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/10/CleanShot-2026-10-08-at-16.31.24@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/10/CleanShot-2026-10-08-at-16.31.24@2x.png 2298w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"availability\">Availability\u003C/h2>\u003Cp>WhatsApp campaigns are available on Chatwoot Cloud’s Startups, Business, and Enterprise plans. Campaign analytics is available on the Business and Enterprise plans.\u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2026/10/whatsapp-campaigns.png",false,"public","2026-10-08T12:24:14.000+00:00","2026-10-08T12:57:43.000+00:00","2026-10-08T12:31:59.000+00:00","Create and schedule WhatsApp campaigns, track delivery results, and manage customer replies in Chatwoot.",null,[18],{"id":19,"name":20,"slug":20,"description":21,"feature_image":16,"visibility":11,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":16,"meta_description":16,"codeinjection_head":16,"codeinjection_foot":16,"canonical_url":16,"accent_color":22,"url":23},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[25],{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":16,"twitter":34,"meta_title":16,"meta_description":16,"threads":16,"bluesky":16,"mastodon":16,"tiktok":16,"youtube":16,"instagram":16,"linkedin":16,"url":35},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":26,"name":27,"slug":28,"profile_image":29,"cover_image":30,"bio":31,"website":32,"location":33,"facebook":16,"twitter":34,"meta_title":16,"meta_description":16,"threads":16,"bluesky":16,"mastodon":16,"tiktok":16,"youtube":16,"instagram":16,"linkedin":16,"url":35},{"id":19,"name":20,"slug":20,"description":21,"feature_image":16,"visibility":11,"og_image":16,"og_title":16,"og_description":16,"twitter_image":16,"twitter_title":16,"twitter_description":16,"meta_title":16,"meta_description":16,"codeinjection_head":16,"codeinjection_foot":16,"canonical_url":16,"accent_color":22,"url":23},"https://www-internal-blog.chatwoot.com/whatsapp-campaigns/",1,true,[],1791464556215]