[{"data":1,"prerenderedAt":43},["Reactive",2],{"blogPosts-guided-manual-setup-for-whatsapp-inboxes":3,"featurePages":42},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":15,"codeinjection_head":15,"codeinjection_foot":15,"custom_template":15,"canonical_url":15,"tags":16,"authors":23,"primary_author":35,"primary_tag":36,"url":37,"excerpt":38,"reading_time":39,"access":40,"comments":10,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":7,"meta_description":41,"email_subject":15,"frontmatter":15,"feature_image_alt":15,"feature_image_caption":15},"guided-manual-setup-for-whatsapp-inboxes","6a9eaf47335c26ad5a02936b","dcc223b3-98bc-4234-abb1-cdaf21e13f4f","Guided manual setup for WhatsApp inboxes","\u003Cp>Connecting WhatsApp manually now comes with a guided setup flow in Chatwoot. It walks you through preparing your Meta app, entering your credentials, reviewing your phone number, and checking the connection.\u003C/p>\u003Ch2 id=\"follow-the-setup-step-by-step\">Follow the setup step by step\u003C/h2>\u003Cp>The new flow brings instructions into the inbox setup itself. Each step explains what to prepare in Meta and where to find the WhatsApp Business Account ID, Phone Number ID, and permanent access token needed to connect your number.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.47.05@2x.png\" class=\"kg-image\" alt=\"Chatwoot manual WhatsApp setup showing instructions to create or select a Meta app.\" loading=\"lazy\" width=\"1822\" height=\"1280\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/09/CleanShot-2026-09-07-at-16.47.05@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/09/CleanShot-2026-09-07-at-16.47.05@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/09/CleanShot-2026-09-07-at-16.47.05@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.47.05@2x.png 1822w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"review-your-number-before-creating-the-inbox\">Review your number before creating the inbox\u003C/h2>\u003Cp>Once you enter your details, Chatwoot validates them and displays the business name and phone number returned by Meta. You can confirm that you are connecting the right number and choose an inbox name before creating it.\u003C/p>\u003Cp>If the details are incorrect or the token is missing required access, the setup shows what needs attention.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.53.41@2x.png\" class=\"kg-image\" alt=\"Review step showing the validated business name, phone number, account IDs, and inbox name before creating a WhatsApp inbox.\" loading=\"lazy\" width=\"1820\" height=\"1402\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/09/CleanShot-2026-09-07-at-16.53.41@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/09/CleanShot-2026-09-07-at-16.53.41@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/09/CleanShot-2026-09-07-at-16.53.41@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.53.41@2x.png 1820w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch2 id=\"see-what-is-connected-and-what-is-pending\">See what is connected and what is pending\u003C/h2>\u003Cp>After creating the inbox, a connection checklist shows the status of number access, template access, the webhook callback, and the webhook subscription.\u003C/p>\u003Cp>You can see which checks are complete, copy the webhook URL, and retry webhook setup from the same screen before continuing to add agents.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.54.28@2x.png\" class=\"kg-image\" alt=\"WhatsApp connection checklist showing number access, template access, webhook callback, and webhook subscription as verified.\" loading=\"lazy\" width=\"1810\" height=\"1448\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/09/CleanShot-2026-09-07-at-16.54.28@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/09/CleanShot-2026-09-07-at-16.54.28@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/09/CleanShot-2026-09-07-at-16.54.28@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/09/CleanShot-2026-09-07-at-16.54.28@2x.png 1810w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>To get started, open \u003Cstrong>Settings → Inboxes → Add inbox → WhatsApp\u003C/strong> and choose the manual setup option.\u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2026/09/guided-manual-setup-for-whatsapp-inboxes.png",false,"public","2026-09-07T12:34:15.000+00:00","2026-09-07T13:50:48.000+00:00","2026-09-07T12:37:52.000+00:00",null,[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":15,"visibility":11,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":15,"meta_description":15,"codeinjection_head":15,"codeinjection_foot":15,"canonical_url":15,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":29,"bio":30,"website":31,"location":32,"facebook":15,"twitter":33,"meta_title":15,"meta_description":15,"threads":15,"bluesky":15,"mastodon":15,"tiktok":15,"youtube":15,"instagram":15,"linkedin":15,"url":34},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":29,"bio":30,"website":31,"location":32,"facebook":15,"twitter":33,"meta_title":15,"meta_description":15,"threads":15,"bluesky":15,"mastodon":15,"tiktok":15,"youtube":15,"instagram":15,"linkedin":15,"url":34},{"id":18,"name":19,"slug":19,"description":20,"feature_image":15,"visibility":11,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":15,"meta_description":15,"codeinjection_head":15,"codeinjection_foot":15,"canonical_url":15,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/guided-manual-setup-for-whatsapp-inboxes/","Connecting WhatsApp manually now comes with a guided setup flow in Chatwoot. It walks you through preparing your Meta app, entering your credentials, reviewing your phone number, and checking the connection.\n\n\nFollow the setup step by step\n\nThe new flow brings instructions into the inbox setup itself. Each step explains what to prepare in Meta and where to find the WhatsApp Business Account ID, Phone Number ID, and permanent access token needed to connect your number.\n\n\nReview your number before",1,true,"Connect WhatsApp manually with guided steps, number validation, and a connection checklist for your Chatwoot inbox.",[],1788789429458]