[{"data":1,"prerenderedAt":45},["Reactive",2],{"breadcrumb-schema":3,"explore-links:/blog/clearer-whatsapp-account-health":4,"featurePages":5,"blogPosts-clearer-whatsapp-account-health":6},null,[],[],{"slug":7,"id":8,"uuid":9,"title":10,"html":11,"comment_id":8,"feature_image":12,"featured":13,"visibility":14,"created_at":15,"updated_at":16,"published_at":17,"custom_excerpt":3,"codeinjection_head":3,"codeinjection_foot":3,"custom_template":3,"canonical_url":3,"tags":18,"authors":25,"primary_author":37,"primary_tag":38,"url":39,"excerpt":40,"reading_time":41,"access":42,"comments":13,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":10,"meta_description":43,"email_subject":3,"frontmatter":3,"feature_image_alt":44,"feature_image_caption":3},"clearer-whatsapp-account-health","6aeaf20d83b46bd7346a99f4","19c7fe10-4a87-4fc0-940c-c5e428260a0e","A clearer view of your WhatsApp account health","\u003Cp>WhatsApp Account Health now gives you a clearer picture of your business profile and what Meta’s status updates mean. You can check the details customers see and understand your display name’s review status.\u003C/p>\u003Ch3 id=\"see-the-profile-your-customers-see\">See the profile your customers see\u003C/h3>\u003Cp>Your WhatsApp business profile now appears in Account Health, including its description, address, email and websites. It is a quick way to check that customers have the right details without switching to Meta.\u003C/p>\u003Cp>The profile is read-only in Chatwoot. To make changes, open WhatsApp Manager.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/11/CleanShot-2026-11-05-at-11.48.08-AM@2x.png\" class=\"kg-image\" alt=\"Northstar Coffee’s WhatsApp business profile in Account Health\" loading=\"lazy\" width=\"2000\" height=\"1015\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/11/CleanShot-2026-11-05-at-11.48.08-AM@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/11/CleanShot-2026-11-05-at-11.48.08-AM@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/11/CleanShot-2026-11-05-at-11.48.08-AM@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/11/CleanShot-2026-11-05-at-11.48.08-AM@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Ch3 id=\"understand-your-display-name-status\">Understand your display name status\u003C/h3>\u003Cp>Display name statuses now come with plain-language explanations. \u003Cstrong>Not reviewed yet\u003C/strong>, for example, means the name is saved but Meta has not approved it. Customers may still see your phone number.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/11/whatsapp-display-name-cropped.png\" class=\"kg-image\" alt=\"Display name status showing Not reviewed yet with Meta’s review explanation\" loading=\"lazy\" width=\"2000\" height=\"600\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/11/whatsapp-display-name-cropped.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/11/whatsapp-display-name-cropped.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/11/whatsapp-display-name-cropped.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/11/whatsapp-display-name-cropped.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>You can tell whether the name is waiting for review, under review or not approved, and see what to do next.\u003C/p>\u003Cp>To see the updated view, go to \u003Cstrong>Settings → Inboxes\u003C/strong>, open a WhatsApp Cloud inbox and choose \u003Cstrong>Account Health\u003C/strong>. Administrators can access it for both manual and Quick setup inboxes.\u003C/p>\u003Cp>\u003Ca href=\"https://www.chatwoot.com/hc/user-guide/articles/1791472075-11-manage-your-whats_app-number\">Learn more about managing your WhatsApp number\u003C/a>.\u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2026/11/clearer-whatsapp-account-health.png",false,"public","2026-11-04T08:51:25.000+00:00","2026-11-05T07:56:43.000+00:00","2026-11-05T07:51:05.000+00:00",[19],{"id":20,"name":21,"slug":21,"description":22,"feature_image":3,"visibility":14,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":23,"url":24},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[26],{"id":27,"name":28,"slug":29,"profile_image":30,"cover_image":31,"bio":32,"website":33,"location":34,"facebook":3,"twitter":35,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":36},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":27,"name":28,"slug":29,"profile_image":30,"cover_image":31,"bio":32,"website":33,"location":34,"facebook":3,"twitter":35,"meta_title":3,"meta_description":3,"threads":3,"bluesky":3,"mastodon":3,"tiktok":3,"youtube":3,"instagram":3,"linkedin":3,"url":36},{"id":20,"name":21,"slug":21,"description":22,"feature_image":3,"visibility":14,"og_image":3,"og_title":3,"og_description":3,"twitter_image":3,"twitter_title":3,"twitter_description":3,"meta_title":3,"meta_description":3,"codeinjection_head":3,"codeinjection_foot":3,"canonical_url":3,"accent_color":23,"url":24},"https://www-internal-blog.chatwoot.com/clearer-whatsapp-account-health/","WhatsApp Account Health now gives you a clearer picture of your business profile and what Meta’s status updates mean. You can check the details customers see and understand your display name’s review status.\n\n\nSee the profile your customers see\n\nYour WhatsApp business profile now appears in Account Health, including its description, address, email and websites. It is a quick way to check that customers have the right details without switching to Meta.\n\nThe profile is read-only in Chatwoot. To ma",1,true,"See your WhatsApp business profile and display name status.","Chatwoot changelog: A clearer view of your WhatsApp account health, November 5.",1793881621367]